Privacy Policy

1. Introduction

Veilorra (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect your personal data when you visit https://yourwebsite.com or purchase our products (abayas, jewelry, eastern wear). By using our site, you consent to these practices.

2. Data We Collect

• Personal Information:
  Name, email, shipping/billing address, phone number, payment details (processed securely via SSL).
• Automated Data:
  IP address, device type, browser, pages visited (via cookies).
• User-Generated Content:
  Reviews, chat support messages, survey responses.

3. How We Use Your Data

4. Data Sharing & Disclosure

We never sell your data. Limited sharing occurs with:

• Payment Processors: Stripe, PayPal (encrypted data only).
• Shipping Partners: DHL, FedEx (address/contact details).
• Service Providers: Email tools (Mailchimp), chat support.
• Legal Compliance: If required by law (e.g., court orders).

5. International Data Transfers

Data may be transferred outside your country (e.g., Dubai/KSA orders processed in [Your Country]). We use GDPR-standard safeguards (SCCs) for EU/UK users.

6. Your Rights

You may:

• Access, correct, or delete your data.
• Opt out of marketing emails (use unsubscribe link).
• Withdraw consent (contact Support@veilorra.com).
• Lodge complaints with your local data authority.

7. Cookies & Tracking

We use:

• Essential Cookies: Checkout functionality.
• Analytics: Google Analytics (anonymized data).
• Marketing Cookies: Only with consent.
  Manage preferences via our Cookie Banner.

8. Children’s Privacy

Our site is not for users under 16. We do not knowingly collect their data.

9. Data Retention

We retain data:

• For orders: 7 years (tax compliance).
• For marketing: Until consent withdrawal.

10. Security

We protect data using:

• SSL encryption.
• PCI-DSS compliance for payments.
• Regular security audits.

11. Updates & Contact

We may update this policy. Changes will be posted here.
Contact Us:
Email: Support@veilorra.com