Veilorra
  1. Acceptance of Terms

By accessing https://yourwebsite.com or purchasing Veilorra products (abayas, jewelry, apparel), you agree to these binding terms. If disagreeing, do not use our site.

  1. Order Processing & Payments
  • Orders are offers to purchase subject to our acceptance.
  • We reserve the right to cancel orders for:
    • Pricing errors • Suspicious activity • Out-of-stock items • Customization feasibility.
  • Payments via SSL-secured gateways (Stripe/PayPal). Chargebacks incur a $35 investigation fee.
  1. Shipping & Risk
  • Shipping timelines are estimates, not guarantees. Delays due to customs, handcrafting, or logistics are not our liability.
  • Risk transfers to you upon delivery confirmation. Signature required for orders >$500.
  • International duties/taxes are the customer’s responsibility.
  1. Returns & Refunds
  • 15-day return window from delivery. Items must be:
    • Unworn/unused • In original packaging • With tags.
  • Final sale items: Custom abayas, sale jewelry, personalized products.
  • Refunds exclude:
    • Shipping costs • Restocking fees (15%) • Gifts.
  • Damaged items: Report within 48 hours with photos.
  1. Intellectual Property
  • All content (logos, product images, descriptions) is Veilorra-owned. Unauthorized use triggers legal action.
  • User reviews become our royalty-free property for marketing.
  1. Disclaimers & Limitation of Liability
  • Products are provided “as is.” We disclaim:
    • Implied warranties (merchantability/fitness) • Color/fabric variance claims.
  • Maximum liability = order value paid. We’re not liable for:
    • Indirect damages (lost profits) • Product misuse • Third-party actions.
  1. Account Termination

We may suspend accounts for:

  • Fraud • Harassment • Policy violations • Excessive returns.
  1. Dispute Resolution
  • Disputes resolved via binding arbitration in [Your Jurisdiction, e.g., Dubai, UAE]. Class actions waived.
  • Governing Law: [e.g., UAE Federal Law No. 5/1985].
  1. Amendments

We may update terms anytime. Continued site use = acceptance.

  1. Contact

Questions? Email support@veilorra.com.

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